• Process and reconcile all Navia Benefit HRA claims on a weekly basis, ensuring accurate and timely reimbursements for employees
• Administer and monitor HIPAA compliance and new hire training programs within POWER DMS and HRIS platforms, ensuring 100% completion rates
• Deploy and track state-mandated training programs across all applicable jurisdictions, maintaining up-to-date compliance records
• Serve as a reliable resource for employee data inquiries, delivering accurate and timely responses to support employee relations and cross-functional HR initiatives.
• Maintain data integrity by managing employee address updates and cascading changes across all relevant HR and payroll systems.

• Own end-to-end administration of FMLA and all leave of absence programs, maintaining meticulous tracking of leave status, eligibility, and required documentation to protect both employees and the organization.
• Orchestrate seamless return-to-work transitions by proactively coordinating with managers and IT to restore system access, confirm role alignment, and set employees up for success from day one back.
• Triage and resolve leave-related service tickets with urgency, ensuring all return-to-work actions are completed accurately and within established SLAs.
• Conduct weekly FMLA/LOA audits to identify discrepancies, flag at-risk cases, and ensure continuous compliance with federal and state regulations.

• Execute monthly HRIS audits of employee promotions and compensation changes, identifying and resolving data discrepancies to safeguard payroll accuracy and process compliance.
• Support SSAE/SOC audit cycles by preparing documentation, coordinating evidence collection, and ensuring HR controls meet audit standards.
• Perform scheduled audits of leave of absence records and documentation, proactively surfacing compliance gaps and recommending corrective actions to meet both company policy and regulatory requirements.

• Act as a dependable operational backbone for the HR team, upholding record accuracy, reinforcing compliance standards, and ensuring consistent execution of HR processes across the organization.
• Provides weekly Activity Reports to Navia Security Team
• Provides weekly Termination Report to support team
• Provides monthly Activity reports to support team
• Conducts Contractor Quarterly Audits
• Partner with Payroll to review and correct timecard discrepancies, acting as a critical check to protect payroll accuracy before processing deadlines.
• Track and document timecard issues through to resolution, collaborating closely with the Payroll team to drive accountability and prevent recurring errors.
• Process employment verification requests promptly and accurately, representing the organization with professionalism to external parties.
• Partner with the HR Manager to administer full-cycle benefits programs, supporting open enrollment, eligibility changes, and employee inquiries with accuracy and care.
• Conduct monthly reconciliation of medical enrollment data against HRIS records, resolving discrepancies to ensure benefit accuracy and cost control.
• Reconcile monthly medical carrier invoices against enrollment data, flagging billing errors and coordinating corrections to protect the organization from overpayment.
• Perform quarterly Guardian billing reconciliation, ensuring voluntary benefit invoices align with enrollment records and resolving discrepancies in a timely manner.
• Support the annual performance management cycle by coordinating system setup, communications, and tracking to ensure on-time completion across all business units.
• Contribute to HR team initiatives and special projects, bringing a solutions-oriented mindset and operational rigor to drive successful outcomes
• Other suties as assigned

• Bachelor's degree in Human Resources, Business Administration, or a related field; or equivalent work experience
• 2+ years of HR administrative or HR operations experience
• Experience with HRIS platforms (e.g., Paylocity, Namely, ADP, or similar)
• Experience with FMLA/LOA administration preferred

• Working knowledge of FMLA, ADA, and applicable state leave laws
• Familiarity with HIPAA compliance requirements
• Understanding of benefits administration processes, including medical and voluntary benefits
• Exposure to SSAE/SOC audit processes a plus

• High attention to detail with a strong commitment to data accuracy
• Ability to manage multiple priorities and meet recurring deadlines in a fast-paced environment
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to handle sensitive and confidential employee information with discretio
• Collaborative team player with a proactive, solutions-oriented approach

Please visit our career page and apply directly: www.naviabenefits.com/workatnavia

Not all positions allow for remote work, but those that do will only be available in the following states: AZ, CO, FL, GA, IL, IN, KS, MI, MN, MO, MT, NC, ND, NE, NJ, NV, NY, OH, PA, SD, TN, TX, UT.